Four Ways to Profit from Listening and Responding
A whitepaper for leadership teams.
It is rare that leaders hear the whole truth and nothing but the truth from their key stakeholders- customers, employees and partners. There is a serious risk of being blindsided.
Listening and responding is a strategic issue and can be a point of distinction and a pathway to better business performance.
In this white paper we explore four challenges for leadership teams to do with listening and responding, and present ideas for how they can be addressed:
- Avoid getting blindsided
- Be more customer orientated
- Better aligning stakeholders with strategy
- Get more hardnosed with your listening and responding.